Supporting the Account Services group, the assistant account executive (AAE) is responsible for accomplishing and coordinating tasks to aid in the completion of assigned marketing and advertising-related projects. The AAE interfaces with the account team on a regular basis throughout the day. In addition, s/he meets regularly with the operations and creative teams to ensure jobs are on track and to maintain and implement any project updates. The AAE also tracks industry news concerning the accounts and implements relevant research tasks for the account team. The AAE performs tasks independently with limited direct supervision and stays in direct contact with clients and SAEs on a daily basis, reporting on progress for all projects.
ESSENTIAL DUTIES AND FUNCTIONS
-Meets regularly with account and operations team to coordinate agency efforts on behalf of assigned clients.
-Keeps apprised of clients’ brands/products/services/marketing developments.
-Works closely with SAEs on advertising/marketing strategy for each client.
-Regularly checks for and responds promptly to all client communications, including calls, emails and faxes.
-Captures clear and detailed notes to share after both internal agency and external client meetings.
-Checks and manages approval of creative/production materials, estimates, copy, layouts and production art, and coordinates client approval of same.
-Coordinates project timing and budgets with all relevant agency personnel.
-Keeps apprised of progress of clients’ projects through production and traffic managers or other relevant personnel.
-Performs daily entry of billing information into Workamajig software, verifying and updating information as needed.
-Researches and keeps apprised of relevant client/industry news.
-Conducts him- or herself outside the agency in a manner in keeping with the firm’s core values and guiding principles.
EDUCATION AND/OR EXPERIENCE:
-High school degree or equivalent.
-Bachelor’s degree in marketing, communications/public relations or a related field.
-Minimum of one to two years of business experience supporting a marketing or sales group.
-Account coordination experience desired.
CERTIFICATES, LICENSES AND REGISTRATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:
-Keen attention to detail.
-Excellent oral and written communication skills.
-Ability to work independently and effectively, in teams and individually; a self-starter.
-Ability to generate ideas, think quickly and consult with clients.
-Ability to maintain confidential customer and company information.
-Ability to handle multiple projects and assignments simultaneously.
-Solid organizational and follow-up skills.
-Skills in effectively organizing work, files, records, etc., to maintain efficient workflow.
-PC skills, including standard Microsoft Office and other office software programs.
-Ability to read and comprehend instructions, short correspondence and memos.
-Ability to understand and follow directions, meet deadlines and work independently.
-Ability to effectively present information in one-on-one and small-group situations to other employees of the organization.
-Ability to add, subtract, multiply and divide, using whole numbers and decimals; ability to develop simple mathematical formulas with Excel spreadsheets.
-Ability to solve daily problems by analyzing situations, determining the next steps and implementing them.
-Ability to control own emotions when dealing with irate customers or employees.
-Ability/skill in interpersonal relations when interacting with internal and external customers.
-Ability to create, enter, retrieve and print information from software packages in a logical, accurate manner; to understand customer requests; to relate requests to a database; and to ask necessary questions to ensure data can be queried to satisfy requests.
-Ability/skill to be courteous and professional in all dealings with others.
-Ability to synthesize and retain information and make decisions according to standard policies and procedures.
-General knowledge of standard office practices and office equipment.
These physical requirements are not exhaustive, and the company may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical requirements.
While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to type and handle items. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision.
This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time.
The employee must have the ability to lift up to 30 pounds, including boxes, documents and/or display units.
Some local car travel may be required.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job functions are performed in a normal office environment.